
You can reach our team under [email protected] OR 071 400 8881
A printed copy of the invoice should always be sent along with your order and also we will send a soft copy to your e mail. If you have not received an invoice, please Contact us and we will send you a copy of your invoice. You can reach our team under [email protected]
You can shop through your e mail loggings & social media (Facebook…etc) But having a Webcity account helps us to make your shopping experience fast, secure and convenient. You can create your own Webcity account.
We are sorry that your order is delayed. Please Contact us with your order details via [email protected] OR 071 400 8881
We will send you regular updates about the status of your order via emails, whatsapp and SMS. You can reach our team under [email protected]
A cancellation of an order can be done by contacting under the order in your user account. Log in to your account under the “order tab” & click cancellation
OR give us a call (071 400 8881) mentioning your order no. Cancellations are accepted only prior to dispatch of orders
. If your order is only under pre-delivered status and your order is eligible for cancellation, Cancel Button will indicate on your desired order that you wish to cancel.
Goods Return Policy:
Purchased goods cannot be returned unless having a fault or damage upon delivery. Please inform us within 24 hours after received products for a fault or damage upon delivery. Please contact us through [email protected] or 071 400 8881. Then we can do the re – delivery the products in good condition & we pick up the fault or damaged products.